Refund policy
Return/Refund Policy
Returns can be made within 30 days of receiving your order.
CellularShack.ca | Restocking Fees / Return Eligibility |
Category | Return Period | Un-opened | Opened/Unused | Opened/Used |
Car Electronics, Home Theatre Audio, Portable Audio, Camera & Camcorder Accessories, Cell Phones, Smartphones & Wireless Devices, Cell Phone Accessories, Computer Accessories, Computers (Laptops & Desktops), Monitors, Tablets, iPads & eReaders, Luggage & Bags, Home Phones & Office Communication, Smart Audio & Video, Home Theatre Accessories, Gaming Accessories, Smartwatches, Activity & Fitness Trackers, Tracking Devices, Virtual Reality Accessories |
30 Days
|
10%
|
20%
|
30%
|
Headphones and Earphones (all types), Blank Media (Digital Memory, Hard Drives, etc.), Portable Storage Media & Hardware and CDs | 30 Days | 0% | Not Returnable | Not Returnable |
All returned products must include original packaging.
Return shipping costs will be paid by the buyer.
TO REQUEST A RETURN
Please contact the seller directly and provide the following information:
- Order Number & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.
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5555 Eglinton Avenue West,
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Toronto, ON M9C 5M1
Major Intersection-Hwy427/Eglinton
Ave West
Easily Accessible from
Hwy 401,403,410 and 427
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